Infotel Shopper Selection
Why Mystery Shopping?
The Infotel Difference
Designing A Sytem
Questionnaire Development
Shopper Selection
Shopper Training
Quality Control
Report Tabulation
Performance Results
Corporate Divisions
Become A Mystery Shopper

CEO's Message
Corporate Overview
Secure Client Area
Secure Shopper Area
Contact Us

Infotel prides itself on the high quality of its diverse and growing pool of over 50,000 shoppers nationwide. The process for selecting prospective shoppers is extensive and thorough. Our corporate objective is to provide an enthusiastic, professional and diversified shopper network ranging in 
age and background.

Assignments are performed exclusively by Infotel representatives
  - no subcontracting. 
Shoppers are rotated to ensure anonymity.
Clients receive a variety of shoppers to ensure diversity.

Infotel’s unparalleled shopper selection process includes:

Prospective individuals interested in becoming mystery shoppers are
  carefully screened with an initial telephone interview.
Approved candidates complete our Field Personnel Package. This package
  is designed to give the candidate pertinent information regarding Infotel’s
  objectives and goals as well as information required to carefully evaluate
  and select the best possible candidates.
Educational and professional backgrounds are evaluated; references are
  required.
Field Personnel Packages are reviewed by a Field Personnel Supervisor.