Infotel Quality Control
Why Mystery Shopping?
The Infotel Difference
Designing A Sytem
Questionnaire Development
Shopper Selection
Shopper Training
Quality Control
Report Tabulation
Performance Results
Corporate Divisions
Become A Mystery Shopper

CEO's Message
Corporate Overview
Secure Client Area
Secure Shopper Area
Contact Us

At Infotel, we don’t just talk quality, it’s an investment. A Quality Control Project Team is assigned for each client to follow a project from start to finish. The Team Leader monitors and audits each segment of the client’s shopping program to ensure objectives are met throughout the assignment.

Quality Control areas include:

Effective Questionnaire design.
Field Instruction Package implementation.
Field schedule calendar.
Validation feedback.
Field data review.
Report tabulation/summarization.

 

Customer Satisfaction